The team is expanding and we are looking for a committed, hard-working, resourceful individual to join our team as House Officer.

The House Officer will play a key role in the care and maintenance of our Grade I listed Manor House and its outbuildings and supporting the repair, conservation and the ongoing care of its contents in support of our charitable objectives. Reporting to the House & Operations Manager, the House Officer will take the lead in managing the practical side of any conservation of our assets and contents, and lead on preventative care including supporting the development, implementation and monitoring of a longer-term plan. Additionally, the House Officer will be on hand to support and supervise buildings maintenance and day-to-day House operations – and occasionally those in our renovated Barn at Place Farm, next door.

The House Officer will drive forward the sensitive conservation of the contents and historic fabric of the building. Although we do not hold a collection as such, we were bequeathed many interesting items, artworks, textiles and ephemera relating to the history of the House and Estate, and its former occupants. Many of these were inherited in poor condition and require extensive conservation.  We are committed to ensuring best practice to protect our assets for our visitors and beneficiaries to enjoy for years to come.  With hands-on implementation of conservation-cleaning regimes as well as supporting the House & Operations Manager with the supervision of contractors, events, film crews and volunteers at West Horsley Place; this will be a busy and varied new role.

Additionally, as part of the House and Operations Team, the House Officer will be responsible for providing a warm welcome to all site users, including clients, visitors and guests, ensuring the best possible visitor experience. This will include some duty management and room stewarding. Working with the Events & Operations Coordinator, the House Officer will need to show flexibility to support events and filming across the operational rota.

To succeed in this role you will need:

  • To be an advocate of best conservation practices and engagement with a passion for history, historic properties, and conservation of their collections
  • Experience of operational and buildings-maintenance in a heritage setting
  • Excellent problem-solving abilities
  • Pro-active and effective planning skills, specifically around conservation and maintenance schedules
  • To be a strong communicator with the ability to engage with people at every level, building effective relationships with staff and visitors
  • Confident in working without supervision
  • Experience with working with and supporting volunteers
  • Experience of collections management and hands-on preventive conservation in a historic house
  • Competent to undertake conservation cleaning to items such as historic furniture, paintings or fabrics
  • Demonstrable experience and skills in carrying out professional and appropriate minor repairs
  • Confidence in working at height
  • to understand and demonstrate best practice for the safe movement of works of art

Some experience in duty managing hospitality including events in a heritage or museum setting and excellent customer service skills would be an advantage.  

If you think this sounds like you and you would love to make a difference in a new and exciting charity, we would love to hear from you.  The West Horsley Place Trust are committed to removing barriers to all and we enjoy a positive workplace culture based on Equality, Diversity and Inclusion and this starts with our recruitment process.  If you have any specific needs to help you access the interview, please contact Rebecca Labram, our retained HR consultant on [email protected] or 01730 776355.

To apply for this role, please send a covering letter and cv for the attention of Marcus Cribb, House and Operations Manager by email at [email protected].  A full job description and person specification is available for interested applicants and can be requested from Rebecca Labram, contact details as before.

Salary and benefits:

Salary: £25,000 per annum full time

Annual leave: 38 days per annum

Employee Assistance Programme with Perkbox

Hours: 37.5 worked flexibly according to the needs of the charity, including 1 in 3 weekends

Closing date 22nd September 2021 at 5pm.

Interviews will be held on the 27th September 2021 with the successful appointee anticipated to start no later than 1st November 2021.