Ticket booking terms and conditions Terms and Conditions - ticket bookings Cancellations If we find it necessary to cancel an event (including in connection with Covid restrictions) we will contact you and refund your booking. If we find it necessary to postpone an event (including in connection with Covid restrictions) we will contact you and try to reschedule your booking. If you cancel your booking, we are unable to give refunds. Prices Prices include VAT Media Consent We will ask for media consent at any events where we wish to do filming or photography. The unauthorised use of a camera, video camera or any other sort of recording equipment is strictly forbidden. Commercial photography is prohibited; please contact us if you are a professional photographer interested in West Horsley Place. General Admission is at the ticket holder's own risk. We reserve the right to alter events without prior notice. Please note that areas of the house, barn and grounds may sometimes be inaccessible due to safety or maintenance needs. West Horsley Place is not liable to pay any compensation or damages in such instances. We reserve the right to refuse admission. We are not liable for any loss, injury or damage sustained within the premises unless due to our negligence. Our ticketing policy operates at the discretion of West Horsley Place. Please note, these details apply to our own programmed events. Companies hiring West Horsley Place may operate differently. Your commitment to us When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between West Horsley Place Trust Ltd and yourself. Online Security Your security is important to us. These pages are hosted on secure servers which encrypt all sensitive data.